When I first started college over ten years ago, I thought I wanted to teach. I had this fantastic World Civ teacher that made me want to combine my love of history with teaching. However, after a time, the introvert in me whispered, “Do you really think you can handle that many people day in and day out?” She had a valid point. I mean if I took online classes to keep away from too many people in a classroom, what made me think I could teach in one?
Needless to say, I did not become a teacher. However, I kinda did.
I work in a small town computer repair shop. Our owner has been in the business for 28 years and has built a loyal customer base. People come from all over because she’s built a solid reputation for being the best. Our customers love her down to Earth nature, plain spoken honesty, and brilliant mind. So do I. I’ve learned a lot from her and learn something new daily. I tell her all the time that I only thought I knew something about computers before coming to work for her. Plus, I have a huge appreciation for working for a woman owned business.
My job didn’t begin as working on computers. With most of the jobs I’ve had, I’ve prided myself on knowing how to do more than I was hired for. Six years ago, I started out helping customers and ordering stock mostly. Soon, the focus of my job was bookkeeping and office managing. As I picked up more and more computer knowledge, I’ve started assisting with IT and repair.
I can’t explain how rewarding it is to work in IT. We offer remote support for home and business. It’s a great feeling to be the comforting voice on the line reassuring someone that the computer that runs their livelihood is not dead, can be fixed, and no, all your hard work and files are not lost to the void. We work with all manner of people from the 85 year old grandmother who just wants us to show her how to upload pictures of her grand kids to Facebook to complicated business networks with specialty software. We are privileged to work with veterans who have been gravely wounded or lost their sight defending our country. Making their lives a little easier in any small way is very rewarding.
One of the best parts of my job is that I remotely teach the elderly how to use their computers. I get excited when people call and remember what I taught them the last time we spoke, even if it’s something as simple as changing their Facebook photo. One of the oldest customers I assist just turned 92.
Recently, a customer introduced to me to her daughter as her “computer girl.” She said, “You know that thing I do where I scan and email you pictures? Kacie taught me how to do that.” Their pride for accomplishing something just makes my day. I feel like I’ve accomplished something as well.
It’s refreshing to teach people who want to learn. Their zest and drive to understand something that seems so complicated to them is refreshing. Teaching is very rewarding whether it’s in a classroom full of students or one on one at a desk. My boss says, “If you stop learning, you’re dead.”
I’m glad to be teaching and glad to be making some small difference in the lives of those we help. It makes me feel hopeful if I can give someone who is lost a little direction. Fulfilling work that you enjoy is important to living a happy life. Mine, at the moment, is the happiest it’s been in a while.